All of our products are duly tested before being sent out. Every item purchased on erocraves has a returnable period of 7 days, as long as they stay unused. We would not accept returned items that have been damaged or used in any form. Because of health concerns and the nature of items we sell, they cannot be reused, we therefore would not accept any returned item that has been used.
If you discover an item purchased from our store as defective, kindly send a message to email@example.com within 24 hours of receipt of the items. Alternatively, you can call our customer care line: 0807-194-5296